All items are shipped FREE of charge throughout the contiguous United States on orders of $500 or more. If items are shipped outside of contiguous United States, additional costs will apply, in which case we will use our preferred carriers to insure the inexpensive possible costs to you. You will be able to review your shipping costs prior to accepting the order. If we determine that we are unable to ship to your location we will contact you by phone and make the necessary adjustments. Estimated delivery dates will be available during the checkout process. You will also be able to login to your account and check if there are any changes to the delivery times.
We offer the following freight delivery methods:
1. UPS/FedEx – This method applies to items with size and/or weight small enough to be handled by these carriers. You will be able to track your delivery using standard UPS/FedEx tracking numbers using www.UPS.com or www.FedEx.com
2. Freight Delivery - Freight delivery is made for items with size and/or weight too large for small package carriers such as UPS or FedEx. Deliveries will be made during normal business hours and the delivery agent will contact you in advance to schedule a convenient time of delivery. The items will be dropped off on the driveway of the house and it will be your responsibility to move the items into your desired location.
3. White Glove Shipping – Free white glove shipping is available on many orders, depending on the type and quantity of items. Please refer to the checkout page to see your white glove shipping estimate. Please make sure to fill your shopping cart with your entire order to obtain an accurate White Glove estimage. The following white glove options are available:
a) Front door delivery
b) Room of choice
c) Room of choice + Basic Installation
Please choose your preferred option during the checkout of your item. If option is not available, please call to request for custom white glove quote